Returning from holiday I had one letter of complaint (parking at the Steam Gala) and a string of complimentary ones.
This from a chap from South Staffs who signs himself as "Member and share holder of the SVR" is typical:
"Having recently visited the GWR at Toddington, my wife and I wanted to compliment you on a most enjoyable day out. We visit Heritage Railways throughout the country and found GWR staff most friendly and obliging. The ride during the journey was most comfortable and enjoyable. especially being hauled by the Stanier 8F engine.
The day was enhanced by a very tasty and well presented meal in the light and airy restaurant.
A first class day out!"
I can only say well done to all.
What it does make me realise is that all the hard work we've all put in over the last few years is paying dividends. We present quality and value for money, bookings are well up. we have our largest capital programme ever and are now in a sound financial position. This must give every volunteer satisfaction that their hobby is a worthwhile activity in terms of preserving and operating a heritage railway.