Although we have faith in our food hygiene systems and methods I think the something most OTC volunteers dread is the unannounced visit by the Environmental Health Inspector. This happens every couple of years and involves a very thorough inspection of the premises (what about this dust on the freezer vents) including the furniture and fittings, a check on our record keeping systems and of course a few questions to the staff on what we do and why we do it. We had just such an inspection recently in the Coffeepot cafe. The 3 volunteers on duty ably answered all of the questions, produced the records we are required to keep and demonstrated a good knowledge of the many food safety rules. The result was just a minor bit of repair work required to the furniture in the kitchen, which has now been done, and a continuation of our 5 star status for the cafe. Well done team.
We are now expecting a visit to the buffet car.
Railway Catering Services